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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What do you call them? Let us know in the comments!

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Retaining ring, circlip & snap ring are some of the more commonly used terms for our products, but we have heard them called many names over the years (some more unusual than others)! What do you call them? Let us know in the comments!

Or you can just tell me.

Liu Gang/Sales Director of Jiangxi Kaixu Auto Parts Co.

Email:sales8@477788

If you have any questions, please contaccnkaixu.com
Whatsapp: +86 18079424589
WeChat: +86 18079424589 +86 17770t me.

How Many Procuring Ways We Can Provide?

Email, Line@, WhatsApp, Fax, Tel. Because we have many products in various kinds and sizes, it would be faster to inquire with drawings or samples.

You can contact me if you need it.

Whatsapp: +86 18079424589
WeChat: +86 18079424589 +86 17770477788

 

The Fastest Delivery Time Of New Product Development And Mass Production?

Kaixu provides one-stop service from mold design to mass production. The entire sample development and trial production process takes 30-60 days.

Can We Provide Small-Scale Procurement?

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InChina, we provide minimum order quantity of bag packing for shipping, the weight is about 2KG. if the purchase price is less than 5000 RMB, the shipping cost will be paid by the customer. Outside of China, the shipping cost is paid by the customer, we offer air freight packing in cardboard boxes with a minimum order quantity of 20kg. The package weight is about 20KG.